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Customer Service Phone: +44 (20) 81243311

Or Email Us At: [email protected]
Business Hours: 9am-5pm GMT Monday to Friday

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30 DAY MONEY BACK GUARANTEE

We are proud of our product reviews and we stand by the integrity of everything we do. However, all CBDfx products come with a 30-day customer satisfaction guarantee. If you are not satisfied with the product, contact us for return instructions within 30 days of your order and we will issue a refund after the product is received.

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SHIPPING

CBDfx works hard to fulfill orders received before 2pm the same day they are received (Mon-Fri, no bank holidays). You will receive an email confirmation once we have received your payment, then another once your order has shipped containing track and trace information. Orders are shipped from our UK warehouse.

UK OPTIONS:

  • Royal Mail Tracked 48 w/proof of delivery
  • DPD (next-day orders, orders over 2kg)

OVERSEAS OPTIONS:

  • Royal Mail 3-5 days (Europe)
  • Royal Mail 7-10 days (Rest of world)

COUNTRIES SHIPPED TO:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Estonia, France, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Spain, Sweden, United Kingdom

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ORDER STATUS

If you have a CBDfx account you can check your order status anytime by clicking on “My Account” from the top menu. From there you will be able to view all information regarding your order status. For all customers, you will receive 2 emails. The first email will be sent upon placing your order with CBDfx. The second email will be sent once your order has been packed and shipped. This email will contain your tracking number. You can track your order via Royal Mail or DPD, depending upon the shipping option you selected.

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