CBD Frequently Asked Questions

While we will happily ship directly to your home, we also offer the option of delivery through HubBox. HubBox allows you to pick up your CBDfx order from one of 6,600 convenient locations across the UK. Choose from locally run neighbourhood businesses and nationwide chains, such as Sainsbury’s, Post Office, and Co-op locations. Plus with extended business hours, you can pick up your CBD whenever it’s convenient for you.

Simply select HubBox at checkout, enter your postal code, and choose from available locations in your area. Your parcel will be shipped to your chosen location where it will be scanned, and an email notification will be sent to you with your DPD Pickup Pass. All you need to do is collect your parcel within seven days. It’s that easy!

In addition to the UK, we now ship to Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovenia, Spain and Sweden.

We are currently unable to ship to Bulgaria, Slovakia, Switzerland, Cyprus, Norway, Iceland, and Malta due to regulatory or other issues. We are keeping a close eye on legislation at this time and hope to ship to these countries in the future, should their policies change.

Our products contain minute, trace amounts of THC well below the detectable legal limit for the UK. THC is the psychoactive compound found in the hemp plant but because our CBD contains such tiny quantities of it, our users will not experience psychoactive effects or feeling of being “high”. It is extremely unlikely that those who use our CBD will falsly fail a drug test, but you should speak to your primary health care physician first if passing a drug test is of concern to you.CBDfx vape pens are known for their endurance and will usually provide between 100-150 big, beautiful puffs. Everyone’s vaping habits are different and are one of the biggest factors in regards to how long your pen will last. Our customers who are experienced CBD users find the pen to last them anywhere from 1-2 weeks, while our customers who are just starting out with CBD and use it in a more moderate fashion often find that CBDfx vape pens last them 2-3 weeks. Again, it is very dependent on your personal vaping habits.

CBDfx vape pens are known for their endurance and will usually provide between 100-150 big, beautiful puffs. Everyone’s vaping habits are different and are one of the biggest factors in regards to how long your pen will last. Our customers who are experienced CBD users find the pen to last them anywhere from 1-2 weeks, while our customers who are just starting out with CBD and use it in a more moderate fashion often find that CBDfx vape pens last them 2-3 weeks. Again, it is very dependent on your personal vaping habits.

CBDfx makes no express or implied claims about CBDs ability to help with or provide relief for any type of stress, anxiety, pain, sleep, or any type of medical disorder or personal ailment whatsoever. CBD has not been approved for specific uses by any regulatory agency in the UK.

One of the things we at CBDfx take pride in is our massive variety of incredible CBD products and mouth watering flavours. We make everything from CBD oil tinctures, vape juices, gummies, and drinks, to CBD face masks, topical creams, balms, and foot masks… and that is just to name a few. Take a look around our website and whether you prefer vaping, topicals, edibles, or bath bombs, you are certain to find the perfect CBDfx product for you.

Don’t worry! It is highly likely that your order is being processed because it sometimes takes a moment for technology to keep up with our fast paced team. You can always check your “orders tab” to check if your order is being processed or has been completed. If you have any questions please feel free to contact us.

There are some products like mod boxes that are capable of a variety of voltages, but we suggest that you keep the voltage set no higher than 3.74v to fully vaporize the CBD at the optimum rate. If you are using a 0.5ohm coil then the optimum setting is between 40-50.

There are many retail stores who carry CBDfx, including Amazon UK. If you can’t find what you are looking for locally, we have it all at CBDfx.co.uk and we ship fast!

First you should make certain your vape is charged. When you plug your vape into the charger it will light up to let you know it is charging. When the vape is fully charged, that light will turn off. When you are ready to use the vape, press the button 5 times in rapid succession to turn it on. The light will blink briefly to let you know that the power is on. You will also press the button in 5 rapid successions to turn the vape off, and see the same blinking light to signal that the vape is in fact off.

All of our vape juices contain 50% polyglycol, and 50% vegetable glycerin.

Making a purchase online at CBDfx.co.uk is easy! When you find one of our amazing products that you are interested in, simply click “add to basket” and follow the normal online check out procedure. If you have any questions please feel free to contact us, we are always happy to help.

No, CBDfx is committed to keeping our products as natural and free of chemicals as possible so we do not use Dicetyl Phosphate in any of our products.